Please read our Privacy Policy
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​1. Information We Collect
1.1 Personal Information: We may collect personally identifiable information, such as your name, email address, phone number, postal address, and any other information you provide to us when contacting us, registering for an account, or engaging with our services.
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1.2 Payment Information: If you engage in a transaction with us, we may collect payment information, such as credit card details or other financial data necessary for processing payments. Please note that we do not store payment information on our servers. All payment transactions are processed through secure and trusted third-party payment processors.
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1.3 Usage Data: When you visit our website or use our services, we may automatically collect certain information about your device, browsing actions, and patterns. This may include your IP address, browser type, operating system, referring/exit pages, and date/time stamps.
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1.4 Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that allow us to recognize your preferences and improve our services. You can control the use of cookies through your browser settings.
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2. How We Use Your Information
2.1 Service Provision: We use the collected information to provide and deliver our animation and film production, visual communication design, and 3D illustrations services. This includes project communication, feedback, and delivering completed projects.
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2.2 Communication: We may use your contact information to respond to your inquiries, provide customer support, send administrative emails, and keep you informed about our services, promotions, and updates. You can opt-out of marketing communications at any time.
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2.3 Legal Compliance: We may process your information to comply with applicable laws, regulations, legal processes, or governmental requests.
3.​How We Share Your Information
3.1 Service Providers: We may engage trusted third-party service providers to assist us in delivering our services. These providers may have access to your information solely for the purpose of providing services to us and are obligated to maintain its confidentiality.
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3.2 Business Transfers: In the event of a merger, acquisition, or sale of Visualoom Studio, your information may be transferred as part of the transaction. We will notify you of any such change in ownership or control of your personal information.
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3.3 Legal Requirements: We may disclose your information if required by law or in good faith belief that such action is necessary to comply with legal obligations, protect our rights or the rights of others, investigate fraud, or respond to a government request.
4. Data Security
We implement reasonable and appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the Internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
5. ​Your Choices
5.1 Access and Correction: You may review, update, or correct your personal information by contacting us using the contact details provided below.
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5.2 Opt-Out: You can opt out of receiving marketing communications from us by following the instructions in our promotional emails or by contacting us directly.
6. Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from individuals under 13 years old. If you believe that we may have collected information from a child under 13, please contact us immediately.
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7. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website or by other means of communication.
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8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at: hello@visualoomstudio.com
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By using Visualoom Studio's services, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.